AI/ML – Annotation Analyst, Spanish Language

Job Overview

Key Qualifications

Fluency in the Spanish language with excellent comprehension, grammar and proofreading skills

Excellent English reading comprehension and writing skills

Highly organized with strong attention to detail

Excellent active listening skills with the ability to understand verbal nuances

Understanding of the regions and cultural variations where Spanish is spoken

Demonstrates attention to detail and critical thinking skills in evaluation of Siri’s language usage and dialect

Ability to independently navigate systems and tools

Demonstrates integrity and focuses on customer privacy

Experience in content review or a similar environment, prior testing experience preferred

Demonstrates flexibility and adaptability to changing work-flows and responsibilities

Grows with a team where expertise is shared and feedback is welcomed

Excels at working independently to make timely decisions and take appropriate actions

Experience as an end user of Siri, similar Intelligent Personal Assistants, or other AI

Successfully meets or exceeds targets, working within tight deadlines

Ability to identify business process solutions that increase efficiencies

Ability to maintain focus and aim for high results through large volumes of tasks

Description

Our team is comprised of very talented individuals, who are passionate about AI/ML and ensuring Apple services are at their best. As part of the Annotation Team you’ll play a central role in enhancing the user experience. We work in a fast paced, dynamic, technology focused environment. As an Annotation Analyst, you’ll listen and transcribe audio files and evaluate Siri’s response and language usage, from customers who have opted in to the grading program. You’ll use your language and cultural knowledge, along with analytical skills, to evaluate responses against guidelines. Your flexibility and the ability to prioritize tasks is essential. We focus on the user experience, thinking creatively on how customers use Siri and use this knowledge for improvements. Because we believe our individual backgrounds, perspectives, and passions help us build the ideas that move all of us forward. We’ll train you to be an expert in understanding, supporting and improving the customer experience. This position comes with competitive pay, great benefits, eligibility to participate in our company stock plan, time off, and employee discount. We are seeking applicants with fluency in the Spanish language.

Education & Experience

Bachelors degree or equivalent work experience preferred

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