AI/ML – Sr Manager, Technical Product Management – Machine Learning Operations and Infrastructure


Job Overview

Key Qualifications

  • 10+ years experience in Product, Program or Project Management, or similar role leading a cross-functional team
  • 5+ years managing product/program/project managers – Experience recruiting and building large, successful teams of product and project managers
  • Experience developing roadmaps and long-term strategies for improving data center operations, DevOps agility, and production cost efficiency- all without sacrificing quality
  • Experience improving developer efficiency and building processes that improve software quality in a high traffic customer-facing service
  • Deep understanding of software development for machine-learned products and services, with experience in global scale software services
  • Self-sufficient in analyzing and drawing conclusions about the quality and product opportunity from raw and refined product data
  • Self-motivated and proactive, with demonstrated creative and critical thinking capabilities
  • Outstanding communication and presentation skills, written and verbal, to all levels of an organization
  • Innate capability to, directly and indirectly, lead large teams for success
  • Experience managing and optimizing global operational budgets
  • Description

    – Lead the development of a multi-year data center and cloud infrastructure strategy for the AI/ML team by partnering with Apple leadership- Manage teams responsible for driving projects and schedules for the AI/ML operations teams including machine learning platforms, analytics and telemetry, client to server communications, and continuous integration of Open Source technologies- Collaborate with engineering, product, and executive leadership across Apple to drive exceptional year over year improvements in operational efficiency, developer efficiency, and release quality- Own comprehensive and real-time reporting on key operational measurements for quality, performance, capacity, and reliability- Ensure efficient diagnosis, quick action, and effective resolution of any uptime issues- Own the post-event RCA to SVP leadership to consistently improve the quality of the product we deliver to our customers- Keep teams focused on the right priorities to meet aggressive deadlines; clearly communicate project progress to leads and executive team- Own your product metrics; Define KPIs, analyze customer experiences, drive improvements and benchmark our product against competitors- Lead a group of program and product managers. Manage career development, encourage education and training, and scale the team with top industry talent

    Education & Experience

    BS/MS/PhD EE/CS/CE or equivalent

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