Digital – Product Manager – NLP

FactSet Research Systems Inc.
FactSet Research Systems Inc.

Job Overview

Role/Department Description:Platform Product Development is responsible for streamlining the user experience across all FactSet Platforms (Workstation, Web, Office, and Mobile). The Core Platform team is responsible for the design and user experience for Workstation and all cross-platform applications and utilities. We are currently looking for a Product Manager to help manage several functional areas of core platform, with a focus on search technologies and natural language processing. As a member of this team, you will be responsible for helping to define enhancements that will power user’s ability to search and discover using natural language within our platform.Responsibilities:* Driving the application of NLP technologies across multiple search systems, as well as integrations into help and chat systems.* Determining product requirements, priorities and creating specifications for complex search systems* Working with engineers to define NLP and Machine Learning tools and systems to support various use cases.* Working closely with engineers to design and develop search centric tools and features* Applying financial industry knowledge and working with stakeholders to improve search effectiveness.* Working to define and champion assisted search technologies and features.* Determining product requirements, priorities, creating specs and user stories to take R&D efforts from idea to product.* Gathering feedback/needs/suggestions from internal and external users to develop relevant business use cases* Communicating needs to design and engineering through user stories and detailed specifications* Testing pre-release software* Providing the first-line PD support for bugs and questions* Managing internal documentation and working with Knowledge Management/Marketing on external documentation* Coordinating with development engineers in the creation of test plansRequired Skills:* Minimum of 5 years experience as a Product Manager* 3 – 4 years of experience with NLP, search and recommendation systems* Working knowledge of assisted search technologies and their applications.* Familiarity with machine learning and data analytics tools and software development systems* Strong technical and product expertise, with a solid understanding of software development principles and Agile development methodologies.* Knowledge of, and a strong interest in financial technology & trends* Knowledge of, and comfort with large software development systems* Outstanding project management/organizational skills – ability to manage multiple projects simultaneously* Ability to break large projects into smaller deliverables and prioritize each based on end-user needs* Self-starter that is capable of tackling complex/loosely defined problems and structuring a well-organized and actionable solution* Results focused with a strong sense of initiative and attention to detailHighly Desired:* Familiarity with and previous experience with FactSet Formulas* Familiarity with machine learning and data analytics tools and software development systems* Strong knowledge & understanding of FactSet’s multiple lines of business* Experience with the SDLC, code repositories, software systems, operating systems, and continuous deployment systems* Interest in, and experience with financial technology platformsFactSet is an Equal Opportunity Employer – M/F/Veteran/Disability/Sexual Orientation/Gender Identity

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