IT Data Analyst

City of Tucson
City of Tucson

Job Overview

IT DATA ANALYSTRecruitment #2008-0738-001Date Opened 8/18/2020 11:59:00 PM Close Date 9/6/2020 11:59:00 PM HR Analyst Liliana Almeraz Analyst Phone/Email [email protected]/(520) 837-4303 Salary $48,297.60 – $84,489.60/year *Salary in accordance with Administrative Directives Salary Grade 714 Department Information Technology Job Type Open to All Applicants (External, Internal) Employment Type Full-TimeGo Back Apply View BenefitsIntroductionThe City of Tucson Information Technology Department (ITD) is seeking a motivated IT Data Analyst to join our growing team! The ITD Data Analytics team analyzes raw data spanning the City organization to find trends and answer questions that improve service delivery and contribute to quality of life. The diversity of business functions makes for a dynamic work environment that is both challenging and rewarding.The ITD is looking for a dynamic team-player with strong statistical analysis skills including proficiency in data mining and data management. Candidates should understand structured query language (SQL) and can apply basic data manipulation SQL in practice. IT Data Analysts frequently interact with customer departments serving as an IT liaison and should be able to communicate clearly with both technical and non-technical individuals. They may provide advice to others outside of reporting relationships and must therefore consider different points-of-view and exercise proper diplomacy and persuasion to gain cooperation and acceptance of ideas.The Information Technology Department is a 24/7 operation. The incumbent will be required to serve in an on-call status to respond to requests and emergencies occurring after normal business hours.General DescriptionData analysts for the City of Tucson analyze raw data that span the breadth of the organization to find trends and answer questions that improve customer service and increase the quality of life for citizens and employees. Data analysts will need to have strong skills across the data analysis pipeline, including proficiency in data mining, data management, statistical analysis and data presentation. The most important of these skills is statistical analysis, which they will use to be able to perform descriptive (what happened), diagnostic (why it happened), predictive (what will happen) and prescriptive analytics (what should be done about it?).Essential FunctionsProactively analyze data to answer key questions from stakeholders or personal initiative with an eye for driving business performance and investigating and communicating areas for improvement in efficiency and productivity.Create and maintain rich interactive visualizations through data interpretation and analysis by integrating various reporting components from multiple data sources.Monitor data trends to assist with bringing challenges to the forefront.Utilize predictive analysis frameworks to direct workflows.Work closely with customers to understand and maintain focus on their analytical needs, including identifying critical metrics and KPIs and delivering actionable insights to relevant decision-makers.Develop and maintain databases by acquiring data from primary and secondary sources; build scripts that will make our data evaluation process more flexible or scalable across data sets.Minimum QualificationsEDUCATION LEVEL & TYPE: Four-year Bachelor’s degree in Computer Science, Management Information SystemsEXPERIENCE:At least one (1) year of experience working in technical data analysis, data science, data warehousing, and data visualization.EDUCATION & EXPERIENCE EQUIVALENCY: Any combination of training, education, and work experience equivalent to Five (5) years of relevant experience may be acceptable.Special Job RequirementsA chronological resume must be uploaded. (Maximum 2 pages)Preferred QualificationsBachelor’s degree in Information Technology, Management Information Systems, or Computer ScienceMaster’s degree in Information Technology, Management Information Systems, or Computer ScienceCandidates should understand coding and can write scripts using statistical computer language(s) including but not limited to structured query language. Visualizing and presenting data for stakeholders using Qlik Sense (or a similar tool) is strongly preferred. Outstanding problem solving and trouble shooting skills are essential.Selection PlanApplicants who meet the minimum qualifications will be evaluated on the education and work experience in their employment profile and the responses to their supplemental questions. The highest scoring applicants will then be invited to participate in a Telephonic Screening. Those who pass the Telephonic Screening Interview will be invited to participate in a Virtual Teams Oral Board Interview.* Telephonic Screening Interviews will be held the week of September 14, 2020* Virtual Oral Board Interviews will be held September 24, and September 29, 2020 (as needed)Upon completion of all examination processes, the highest scoring applicants will be placed on the Civil Service Employment List. An applicant’s ranking on the Civil Service list will be based on their final score which will be calculated as:* 5% of your rating for education and work experience* 5% of your Resume Review* 90% of your oral board interviewThis recruitment will establish a civil service list that will be utilized to fill vacancies occurring within the next 6 months.Veterans, Native American, or Disability preference points will be added to the final score for those that are placed on the Civil Service Employment List. If you qualify for preference points as outlined in the Employment Profile, you must upload your documentation as part of the application process or email it to [email protected] The DD 214 must be a copy that indicates characterization of service.If you are in need of Americans with Disabilities Act-related accommodation during the testing process, please email [email protected] at least 48 hours prior to the evaluation.ConclusionThis position requires a satisfactory criminal background check, Motor Vehicle history report, and public records check. Reference checks may also be conducted prior to an offer of employment. Employment offers are contingent upon successfully passing any of the above requirements. A valid Arizona Driver’s license is also a requirement while holding this position.Any positions that support Public Safety directly will be required to complete the Non-Sworn Questionnaire and successfully pass an extensive criminal background check conducted by the Tucson Police Department.Bulletin FooterTo ensure accurate payroll information for tax purposes, the successful candidate will need to provide their original Social Security Card or original letter from the Social Security Administration with their social security number prior to beginning work with the City of Tucson.The City of Tucson hires lawful workers only – US citizens or nationals and non-citizens with valid work authorization – without discrimination. Federal immigration laws require all employers to verify both the identity and employment eligibility of all persons hired to work in the United States. In its efforts to meet the law’s requirements, the City of Tucson participates in the E-Verify program established by the Department of Homeland Security (DHS) and the Social Security Administration (SSA) to aid employers in verifying the eligibility of workers.Retired City of Tucson employees receiving benefits from the Tucson Supplemental Retirement System who are considering reemployment with the City should be aware that pursuant to Section 22-37(g) of the Tucson City Code, retirement benefits shall be suspended during the period of reemployment with the City of Tucson unless you have been separated at least twelve consecutive months before returning to work AND you return to a non-permanent employment classification. Creditable service does not accrue during any reemployment period.

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