Manager, Machine Learning Solutions Lab


Job Overview


Machine learning (ML) has been strategic to Amazon from the early years. We are pioneers in areas such as recommendation engines, product search, eCommerce fraud detection, and large-scale optimization of fulfillment center operations.

The ML team within AWS provides opportunities to innovate in a fast-paced organization that contributes to game-changing projects and technologies that get deployed on devices and the cloud. As an ML solutions architect/data scientist manager in the AWS-ML solutions team, you’ll partner with technology and business teams to build new services that surprise and delight our customers. Your team will be working with terabytes of text, images, and other types of data to solve real-world problems. You’ll design and run experiments, research new algorithms, and find new ways of optimizing risk, profitability, and customer experience.

We’re looking for a top manager to lead a team of solutions architects/data scientists to design, evangelize, and implement state-of-the-art solutions for never-before-solved problems. The successful candidate must have great people management, mentoring, and hiring skills. You will assess the strengths of your team members, guide them in setting, achieving, and surpassing their goals, and help them to develop professionally to the next level of excellence. You will do all that while yourself maintaining an active personal engagement in the same kind of work at the same kind of high level that you expect from your team.

The successful candidate will possess both technical and customer-facing skills that will allow you to be the technical “face” of AWS within our solution providers’ ecosystem/environment as well as directly to end customers. You will be able to drive discussions with senior technical and management personnel within customers and partners, as well as the technical background that enables them to interact with and give guidance to data scientists, software developers, IT pros, and system architects. The ideal candidate will also have a demonstrated ability to think strategically about business, product, and technical challenges. Finally, and of critical importance, the candidate will be an excellent technical team manager, someone who knows how to hire, develop, and retain high quality technical talent.

The primary responsibilities of this role are to:
– Lead a world class team, including hiring and providing career guidance and mentoring
– Interact with customers directly to understand the business problem and help guide them in their adoption of AWS
– Work closely with account teams, research scientist teams and product engineering teams to drive model implementations and new algorithms
– Drive new business and product initiatives, championing ideas that move our business forward
– Employ a data driven approach to ensuring the success and outcomes of our ML engagements

Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

This position requires that the candidate selected be a U.S. citizen and hold (or be able to obtain) active Secret security clearance.


– Bachelor’s degree in computer science, mathematics/statistics, computer engineering or related technical discipline
– 6+ years of software design and development, machine learning, and/or IT and networking implementation/consulting experience
– 3+ years of technical management experience, including a minimum of 1 year in a technical management role in a customer-facing or consulting organization
– Minimum of 6 months cloud computing experience using publicly available services
– Minimum of 6 months experience with machine learning and data science


– Master’s degree or PhD in a machine learning or a related technical field
– 2+ years machine learning experience
– Experience working with large data sets, databases, and cloud-based storage
– The right person will be highly technical and analytical, possess software design and development and/or IT and networking implementation/consulting experience in relevant markets.
– Strong verbal and written communications skills are a must, as well as the ability to work effectively across internal and external organizations. Executive speaking and presentation skills including formal presentations, white boarding, large and small group presentations.
– Management experience with small or mid-sized technical teams, and a positive and mentoring management style suitable for hiring and retaining the best talent. Experience hiring and managing a team of top-notch technologists.
– Operational experience with website/web services as well as traditional IT operations, management, and security experience.
– Business understanding of cloud computing as a fundamentally disruptive technical and business strategy is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.

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