Similac CRM Data Scientist/Manager

Abbott Laboratories
Abbott Laboratories

Job Overview

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 103,000 colleagues serve people in more than 160 countries.JOB DESCRIPTION:Our nutrition business develops science-based nutrition products for people of all ages, from helping babies and children grow, to keeping adult bodies strong and active. Millions of people around the world count on our leading brands – including Similac®, PediaSure®, Pedialyte®, Ensure®, Glucerna® and ZonePerfect® – to help get the nutrients they need to live their healthiest life.Our location in Columbus, Ohio, currently has an opportunity for a CRM Data Scientist/Manager. This person will be responsible for providing advanced analytics across all aspects of Similac StrongMoms CRM program to achieve program objectives for acquisition, initiation, retention, and profitability by identifying, designing, and implementing advanced analytical projects. This position will be filled as a senior analyst or manager dependent on skills and experience of the selected candidate.WHAT YOU’LL DO* Use advanced analytic data techniques and statistical methods related to business analysis, data mining, design of experiments, and modeling, etc. to understand the business and recommend actions for improvements.* Design test and learn projects to ensure they meet statistical standards of size and readability. Assist operations team in implementing design into production.* Analyze the impact of all changes to the program utilizing pre/post, A/B, and other statistical comparison methods. Deliver results in appropriate format focusing on impact versus success metrics, implications to business, and next steps.* Develop machine learning models to drive business growth within the StrongMoms program. Model builds should follow generally accepted methods and be deployable into the a large/complex data structure.* Forecast CRM production volumes and KPIs monthly. Adjust forecasts based on variance to actuals. Communicate changes in forecast that deviate from established plans with root cause of change and implications.* Ongoing expansion, maintenance and updates of Power BI data structure as needed.* Complete ad-hoc requests to support tactical and strategic business needs.* Collaborate with the team to identify and evaluate opportunities to utilize data analytics to maximize program success.* Develop and gain alignment on best visualization content that is in line with industry best practices and ease of user adoption to convey the story inside the data* Communicate analysis and findings clearly to senior leaders and non-technical audiencesEDUCATION AND EXPERIENCE YOU’LL BRINGRequired* 4 to 10 years’ experience in statistical modeling, machine learning techniques, data mining, feature creation, decision sciences or other analytics* Experience with statistical tools such as R, SAS or Python* Excellent communication skills, both oral and written, and the ability to communicate technical analysis and findings clearly to senior leaders and non-technical audiences* Excellent business acumen skills including ability to translate analytic findings into business strategies that make sense for the business model* BS in Data Science, Business Analytics, Math, Statistics, or related fieldPreferred* MS degree in Data Science, Business Analytics, Math, Statistics, or related field* Experience with machine learning and optimized decision systems* Experience with large scale CRM programs* Experience with large scale relational databases and other complex platformsWHAT WE OFFERAt Abbott, you can have a good job that can grow into a great career. We offer:* Training and career development, with onboarding programs for new employees and tuition assistance* Financial security through competitive compensation, incentives and retirement plans* Health care and well-being programs including medical, dental, vision, wellness and occupational health programs* Paid time off* 401(k) retirement savings with a generous company match* The stability of a company with a record of strong financial performance and history of being actively involved in local communitiesLearn more about our benefits that add real value to your life to help you live fully: www.abbottbenefits.comFollow your career aspirations to Abbott for diverse opportunities with a company that provides the growth and strength to build your future. Abbott is an Equal Opportunity Employer, committed to employee diversity.Connect with us at, on Facebook at and on Twitter @AbbottNews and @AbbottGlobal.JOB FAMILY:Market Development and ResearchDIVISION:ANPD Nutrition ProductsLOCATION:United States > Columbus : RP02 Floor-2ADDITIONAL LOCATIONS:WORK SHIFT:StandardTRAVEL:Not specifiedMEDICAL SURVEILLANCE:NoSIGNIFICANT WORK ACTIVITIES:Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Keyboard use (greater or equal to 50% of the workday)Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.EEO is the Law link – English: is the Law link – Espanol:

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