Scale’s Generative AI business unit is less than one year old and is currently seeing historic levels of growth. As a Director of Operations, you will lead the team that builds and delivers datasets for our customers for one of the Gen AI verticals. This is a demanding role, and as a Director of Operations, you should be prepared to wear many hats such as Operator, Product Manager and customer-facing Engagement Manager. The ideal Director of Operations should have a strong entrepreneurial mindset, be comfortable getting into the weeds, and be excited about intense, impactful work that leads to an accelerated career progression.
Responsibilities:
- Lead cross-functional projects with diverse stakeholders (Engineering + Ops + Go-to-Market.)
- Develop new products or enhance existing ones to fulfill the needs of strategic customers or initiatives.
- Own the execution of our data generation operations for strategic projects.
- Manage a team of highly driven operators and be responsible for their career paths in the company.
- Give regular progress updates to Scale’s executive team.
- Work on some of the most impactful problems at the company.
Requirements:
- Strong technical background (a degree in computer science is ideal, and at minimum the role requires the ability to do data analytics using SQL or Python.)
- 2+ years of experience leading a team, developing product or operational processes, or as a SWE.
- Strong problem solving capabilities (experience working on operational challenges or as a consultant is a plus.)
- Entrepreneurial experience and mindset - you are excited about building things from scratch.